How realistic are your simulations, and what about attacks outside the inbox?
Vishing, SMS and help desk simulations, plus lookalike-domain monitoring: how AegisAI covers social engineering a mail filter never sees.

AegisAI Answers · Part 8
Vishing, SMS and phishing simulations, plus lookalike-domain monitoring
Attackers don't stop at email. They call the help desk asking for a password reset, text employees from a local number, and register a domain one letter off yours to pose as your recruiters. Security teams ask how AegisAI helps with the parts of social engineering that a mail filter never sees.
Questions in this article
- How realistic are the vishing voices?
- Can SMS and voice simulations use local area codes?
- Can you test our help desk?
- Can you find lookalike domains impersonating us?
How realistic are the vishing voices?
Very. In a sanctioned red-team engagement, AegisAI's voice simulation fooled security professionals at a large financial institution. Simulations are built to sound like the calls your people will really get, because training against obviously fake calls teaches the wrong lesson.
Can SMS and voice simulations use local area codes?
Yes. Simulated calls and texts can come from local area codes for the regions your employees work in, so they look exactly like a local attacker's would.
Can you test our help desk?
Help desks are a favorite target: a convincing caller asks for a password reset or an MFA change. AegisAI can run voice simulations aimed at help desk teams to see whether they follow verification procedures under pressure.
Can you find lookalike domains impersonating us?
Yes, and it can be tested in a POC. AegisAI watches newly issued TLS certificates and DNS for domains that resemble yours: one-letter typos, recruiter-style names (recruiter-, -hr, -careers), and names that match your offices.
In one recent POC, monitoring surfaced 71 lookalike domains for a single brand. Most were harmless, but a handful were one-letter typos set up to send email with no website behind them: exactly the infrastructure a fake-recruiter campaign needs. We'd have flagged one of the customer's known bad domains the day its certificate was issued. Findings come with a recommended action: block, watch, or confirm whether the domain is yours.
More from AegisAI Answers
- Part 1: What happens when the attacker hides the payload? (coming soon)
- Part 2: Can I trust AI agents inside my inbox? (coming soon)
- Part 3: Wouldn't my current vendor catch what you catch? (coming soon)
- Part 4: What happens to my mail flow if you go down? (coming soon)
- Part 5: What happens to my data? (coming soon)
- Part 6: Will outbound DLP drown my team in false positives? (coming soon)
- Part 7: What if the attacker is already inside a trusted account? (coming soon)
- Part 8: How realistic are your simulations, and what about attacks outside the inbox? (this article)
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